Self-Service Kiosks & Terminals
Durable, intuitive self-service kiosks that streamline ticketing and guest services while reducing operational overhead for venues, entertainment centers, and retail environments.
Front-desk bottlenecks are one of the most common operational pain points for venues with high foot traffic — long queues at busy periods, staff tied up on repetitive transactions, and inconsistent service quality across shifts.
ArrowTech designs and builds self-service kiosks that handle ticketing, check-in, and guest services directly, backed by a management dashboard so staff retain full visibility and control without needing to process every transaction manually.
Our kiosk deployments are Windows-based with a Flutter front-end and Firebase backend, giving venues a system that works reliably on-site while syncing data to a web dashboard staff can access from anywhere.
Where This Fits
- Indoor entertainment venues and play zones handling check-in, birthday bookings, and loyalty programs
- Ticketing terminals for events, attractions, and venues with variable visitor volume
- Guest services kiosks reducing front-desk queues during peak hours
- Multi-language self-service for venues serving diverse visitor bases
Specifications
- Platform
- Windows kiosk hardware with Flutter front-end
- Backend
- Firebase / Firestore with real-time dashboard sync
- Payments
- Integrated payment processing support
- Languages
- Multi-language, accessible interface design
Frequently Asked Questions
What does a self-service kiosk deployment include?
A kiosk deployment includes the on-site hardware and software for check-in, ticketing, or payments, plus a web dashboard for staff to manage bookings, loyalty programs, and reporting.
Can the kiosk software run offline if the network drops?
Our kiosk platform is built to keep core transactions working through short network interruptions, syncing to the dashboard once connectivity returns.
Do kiosks support multiple languages?
Yes. Kiosk interfaces are designed to support multiple languages and accessible interaction patterns for diverse visitor bases.
Related Work
Ready to talk about self-service kiosks?
Let's scope what ArrowTech can build for your venue or team.